Butter dish ,tulip

All work is handmade by me in my Studio in Gloucestershire. It is either wheel thrown and altered or hand built with slabs. All work is hand painted with slips /underglazes / stains and oxides and completed with glaze and high fired.  For a long and happy life please handwash.  

If your order has arrived damaged, advise me within 24hrs with clear photographs of the damaged items and packaging and I will replace your order with complimentary shipping.

If you would like a refund, please return the item in the packaging it was provided in with tracked shipping. I will refund the item cost but not the shipping either to you or its return

All shipping is Royal mail 48 tracked and signed for both UK and international. If you are ordering more than one piece your shipping cost will be recalculated and re imbursed once packed and weighed, you will not be charged per item but for the cost of total shipping.

If you want to return an item, it is essential that you email me within 7 days of receiving your order @ karenhilliard@btinternet.com and let me know that you wish to return it at your own cost with a tracking number and I will return the cost of your order minus the shipping cost.